Privacy Policy
Last updated: July 2026
Safe & Sound Digital respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, why we use it, who we share it with, and your rights under UK data protection law.
Who we are
Safe & Sound Digital is a trading name of Mijo Enterprises Ltd. We provide practical digital safety support for families and small businesses in Brighton & Hove and remote UK-wide. We are the data controller for personal data described in this policy.
Questions about privacy? Email us at info@safeandsounddigital.com or call +447426903048.
What data we collect
Information you provide
When you book a consultation, contact us, or use our services, we may collect:
- Name, email address, and phone number
- Appointment details and messages you send us
- Information about your digital safety concerns or goals
- Device types and account settings you choose to share during a session
We will never ask for passwords, seed phrases, or private keys.
Technical information
When you visit our website, our hosting provider may collect limited technical information such as IP address, browser type, device type, and pages visited. This helps us keep the site secure and understand how it is used.
How we use your information
We use personal data to:
- Process consultation and service bookings
- Respond to enquiries and deliver our services
- Send appointment confirmations and follow-up guidance
- Maintain business records and improve our website
We do not sell your personal data to third parties.
Legal bases for processing
Under UK GDPR, we rely on the following legal bases:
- Contract — to provide the services you have booked or asked about
- Legitimate interests — to run our business, respond to enquiries, and keep our website secure
- Consent — for optional marketing emails, where you have clearly opted in
- Legal obligation — where we must keep records to comply with law
Marketing emails
We will only send you marketing emails about digital safety tips and Safe & Sound Digital services if you have clearly opted in. Marketing consent is separate from booking a consultation or accepting our Terms and Conditions.
Every marketing email includes an unsubscribe link. If you opt out, we will stop marketing to you and keep a record so you are not contacted again.
How long we keep your data
We only retain personal data for as long as necessary to deliver our services, maintain business records, and comply with legal obligations.
- Booking and enquiry records — typically up to two years after last contact
- Service notes — kept only as long as needed to support follow-up work
- Marketing consent and unsubscribe records — kept to honour your preferences
Third-party services
We use trusted third-party providers to operate our website and communications. They process data only as needed to deliver their services, including:
- Cal.com — online booking and scheduling
- Email and messaging providers — to send confirmations and respond to you
- Website hosting — to serve and secure our website
Some providers may process data outside the UK. Where this happens, we use appropriate safeguards such as standard contractual clauses or equivalent protections.
Your rights
Under UK GDPR you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where appropriate
- Object to or restrict certain types of processing
- Withdraw consent for marketing at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise these rights, please contact us at info@safeandsounddigital.com. We will respond within one month, as required by law.
Changes to this policy
We may update this privacy policy from time to time. The current version will always be published on this page with a revised date.